A Virtual Private Server (VPS) is a virtualized server that mimics a dedicated server within a shared hosting environment. It provides you with dedicated resources and full root access, giving you more control and performance than shared hosting.

What can I use a VPS for?

You can use a VPS for a wide range of purposes, including hosting websites, running web applications, managing databases, hosting a game server, as a development environment, or even as a private VPN.

What is your refund policy?

Changed your mind? Consumers have a 14-day cooling-off period, though if your service has already started you may be charged for what you have used. Business customers may receive pro-rated credit at our discretion. Setup, IX/XC, and third-party fees are non-refundable. Just open a ticket and we will take it from there.

How long does it take to set up my VPS?

Your VPS will be provisioned and ready to use almost instantly after your payment is confirmed and fraud check is passed. You'll receive an email with all the login details you need to get started right away. Orders placed through a VPN are blocked and will be rejected.

Can I upgrade my VPS plan later?

Absolutely. You can upgrade your plan at any time directly from your client area. The upgrade process is seamless with no downtime.

Yes, BGP is free and self-service. Provision sessions yourself from the control panel, with WHOIS-email ASN verification (no tickets required).

How is my ASN verified for BGP?

ASN ownership is verified through the contact email published in WHOIS. Once verified, you can provision the BGP session yourself from the control panel without opening a ticket.

Is basic BGP included with my VPS?

Yes. A standard BGP session is free and self-service. The paid BGP downstream add-on is only required when you need AS-SET filtered downstream support.

Can I do BGP downstreams on my VPS?

Yes, we support BGP downstreaming for an additional £4/month.

What operating systems are available?

We offer popular Linux distributions including Ubuntu, Debian, CentOS Stream, and AlmaLinux. Choose your preferred OS during checkout. Need something else? We can mount a custom ISO, just open a ticket in the client area.

Can you mount a custom ISO?

Yes. Open a ticket in the client area with the ISO details and we can mount it for you.

Do I get root access to my VPS?

Yes, full root access on every plan. Configure your server and install any software you need.

What virtualization technology do you use?

KVM (Kernel-based Virtual Machine), which provides true hardware virtualization and dedicated, isolated resources.

Do you offer DDoS protection?

No, we do not offer DDoS protection. If your VPS is targeted, we will null-route the IP to protect other customers. Repeated attacks may result in removal from our network at our discretion.

What is an Internet Exchange (IX)?

A physical infrastructure where ISPs and CDNs exchange traffic between their networks. Connecting to an IX allows for more direct, faster, and often cheaper data exchange.

Which Internet Exchanges (IXs) can I connect to?

We can facilitate connections to LONAP, LINX, ERA-IX, ONIX, FremiX, and NVIX. This allows you to establish peering and resell connectivity.

Are Internet Exchange add-ons provisioned automatically?

No. IX and cross-connect add-ons are manually provisioned after ordering. We will confirm any required details and activation through support.

Do you sell IP blocks with your servers?

No. We support BYOIP (Bring Your Own IP), but you must have your own AS to announce your IP space. We do not permit announcements on our AS.

Can I announce my own IP space?

Yes, through BYOIP. You must operate your own ASN and announce the space through your own BGP session; announcements cannot originate from AS52025 on your behalf.

Am I allowed to send spam or unsolicited emails?

No. Sending spam or unsolicited bulk email violates our Terms of Service. Offending accounts are suspended immediately.

What payment methods do you take?

All major credit/debit cards, PayPal, ACH, and Direct Debit.

How much bandwidth do I get?

Unmetered traffic on a 1 Gbps port, included on every plan, subject to fair usage.

No. VPS traffic is unmetered on the included port, subject to the fair-use policy shown with the plan.

Yes. Every VPS gets a free IPv6 address alongside its IPv4.

Can I set reverse DNS (rDNS)?

Yes, rDNS is self-service from the control panel for both IPv4 and IPv6.

No, backups are your responsibility. We recommend an off-site backup target on a separate provider.

Do you offer an uptime SLA?

No, we do not offer an uptime SLA on VPS plans.

What are your support response times?

Tickets are answered within 24 hours during business hours (9 to 5, weekdays). Outside business hours is best effort. Raise all requests via the customer portal.

Can I order while connected through a VPN?

No. Orders placed through a VPN are blocked and will be rejected. Please disconnect from the VPN before ordering.

Where are your locations?

Fremont, Kansas City, Ashburn, Toronto, Amsterdam, London, Frankfurt, Stockholm, and Auckland. Tokyo, Singapore, and Sydney are coming soon.

Back to field notes

18 Mar 20263 min readGetVPS Team

Ubuntu vs Debian for VPS hosting in 2026

Both are excellent. Both come pre-installed on most VPS providers. The differences are real but smaller than the internet pretends. Here is the practical breakdown.

ubuntudebianlinuxcomparison

Pick a VPS provider and the OS dropdown will offer Ubuntu and Debian first, in that order. The two are family. They share package management, init system, and most of their tooling. The differences are real but narrower than the flame wars suggest. Here is the practical version.

Quick verdict

Picking for a server, no specific reason either way: Ubuntu LTS. Faster to find help, more vendor packages, better default stack for newer tools.
Picking for stability over freshness, or you're security-paranoid: Debian Stable. Smaller default install, slower-moving, fewer surprises.
Picking for desktop: this guide does not cover desktop. Pick Ubuntu.

If you're not sure, run Ubuntu 24.04 LTS. You can always switch later; nothing in this guide is irreversible.

Release model

	Ubuntu LTS	Debian Stable
Release cadence	Every 2 years (April)	Every 2-3 years
Standard support	5 years	3 years (then 2 LTS)
Extended support	Up to 12 years (Ubuntu Pro)	LTS via volunteer team
Backports	Limited	More aggressive

Ubuntu's release calendar is famously predictable. Debian's release-when-ready model means you get fewer regressions but also occasional 3+ year gaps. The current LTS Ubuntu (24.04) and Debian Stable (Trixie) are both excellent.

Package freshness

Ubuntu non-LTS releases pull from upstream Debian Unstable, then Ubuntu LTS freezes that snapshot. Debian Stable is a separate, more conservative track. In practice on a 2026 VPS:

Ubuntu 24.04: PHP 8.3, Postgres 16, Nginx 1.24, Python 3.12, Node 20.
Debian 13 (Trixie): PHP 8.3, Postgres 16, Nginx 1.26, Python 3.12, Node 20.

Roughly the same versions. Six months after a release, Ubuntu is sometimes ahead on minor versions and bleeding-edge tooling, but not by much.

Defaults that matter on a server

Firewall: Ubuntu ships ufw. Debian doesn't, you'll apt install ufw first. Trivial.
Snap: Ubuntu ships snapd. Some teams hate snaps; if you're one of them, apt remove snapd. Or use Debian.
Cloud-init: both ship it for cloud images. Behaviour is similar.
AppArmor vs SELinux: Ubuntu uses AppArmor by default. Debian also AppArmor. Neither defaults to SELinux; install if needed.
systemd-resolved: Ubuntu enables by default. Debian doesn't. Sometimes matters for split DNS or DNS-over-TLS at the host level.

Repository ecosystem

This is the underrated factor. When a software vendor ships an apt repo, the order is almost always:

Ubuntu LTS
Debian Stable
Other

Docker, Tailscale, NodeSource, Cloudflare, Caddy, MongoDB, Datadog: all support both, but Ubuntu instructions usually appear first and are tested more. If your stack involves a lot of vendor packages, Ubuntu is the lower-friction path. If it's all from upstream apt, the gap is invisible.

Container base images

For Dockerfiles:

debian:trixie-slim is ~80 MB.
ubuntu:24.04 is ~78 MB.

Comparable. Pick the one that matches your build host to keep glibc / certificate stores aligned. For minimal images, alpine and distroless win on size but at the cost of glibc and standard tools, which can hurt debuggability.

Security

Update cadence: both ship security updates promptly. Ubuntu publishes via apt-get -s upgrade and unattended-upgrades. Debian has the same with apt-listchanges.
CVE response time: comparable. Both teams are excellent.
Hardening defaults: Ubuntu's livepatch (kernel hot-patching, requires Ubuntu Pro) is a unique advantage for production hosts. Debian has no equivalent.

Money

Ubuntu Pro is free for personal use up to 5 machines, paid above that. Includes ESM, Livepatch, security hardening certifications.
Debian is free as in beer and freedom, no subscription tier.

If your shop will not pay for Ubuntu Pro and you want livepatch-equivalent uptime, Debian's "schedule a maintenance window" plus a kpatch CSP is your alternative.

A non-controversial conclusion

Pick Ubuntu LTS for new servers unless you have a specific reason. Pick Debian Stable if you do. Either way you'll be fine. The 2026 reality is that the differences narrowed since 2018 and most of the rivalry online is performative.

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